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UK Firms Struggle to Find Employees

Employers in the UK are struggling to fill vacancies after the sharpest drop for more than a year in the number of available candidates, according to a report that points to more recruitment difficulties ahead once Brexit bites. Read more

Top 10 Benefits Offered by UK Employers

From free food to a day off for your birthday everyone enjoys a company that comes with benefits. But some employers go beyond pensions, healthcare or company cars to attract new talent, according to a report. Read more

The Age of Agent Engagement - New Insights [Infographic]

The second phase of our customer service agent experience provides interesting insights into what makes customer service agents engaged and what impact they can make on the customer experience. Read more

Common Features of Award Winning Businesses from the 2016 UK Business Awards

The UK Business Awards in 2016 allowed us to see some incredible initiatives and ideas from a wide range of sectors and industries. Business from all over the UK participated and won their awards for innovation in many different business areas. Read more
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