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Is digital HR a necessity in 2022?

Is digital HR a necessity in 2022? Covid-19 made a massive impact on human resources and working in 2021. Employees and employers both felt the benefits and drawbacks of remote working and flexible working arrangements.

Last year, we witnessed the digital reinvention of HR as we know it. Will 2022 solidify the changes?

What is digital HR?

It represents an umbrella term for the digital transformation of employee-related operations at large. The isolated use of digital tools is not what makes HR digital.

Digital HR encompasses process optimisation where social, mobile, analytics and cloud (SMAC) technologies make HR more efficient, effective, and connected.

In other words, it's a substantial shift in the way Human Resources functions. Yet, it is one that the pandemic imposed on many companies.

This practice can vary greatly depending on an organisation's needs. It could be as simple as taking specific processes and making them paperless. However, it can also involve rethinking the recruitment and training process entirely.

Should you go digital?

The general opinion is that the pros outweigh the cons, or at least outnumber them. But we leave that decision to you. Here are some pros and cons of digital HR.

The Positives

- Reduced Cost: Automation can help you reduce administrative HR costs. As automation aims to eliminate human errors and menial tasks, these costs are effectively mitigated. Initially, it costs a lot, but it pays off in the long run. The number of consultants can also decrease since HR managers use AI to provide insights on potential candidates.

- Increased Productivity: Automating manual processes in HR departments will make work easier to handle - boosting productivity across the HR hierarchy. Paperwork can be a messy necessity in HR offices. Automation can significantly reduce the HR team's workload, thus raising HR staff productivity.

- Streamlined Recruitment: Automation can help with recruitment too. Manual processes are an integral part of hiring, so data entry and email background checks can be automated to shorten the time to approve a candidate.

The Negatives

- Demands Training: Like most revolutionary things, it takes time to adapt and reap the benefits. It's an investment of both time for training the staff and money for getting the needed software. That's why technology training has become a significant part of HR roles.

- Restricts Human Interaction: HR processes are essentially people-centric - to make a call which candidate best fits the position, HR managers need to interact with them personally. But one significant danger of automation is dehumanizing HR processes. Evaluating the candidate's work ethic, willingness to be a team player and their overall attitude towards the job can only be accurately estimated through face-to-face interactions with an HR manager.

What's the right call here?

Well, it depends. You should consider many factors, like your human resources, the budget available, and overall aims with potentially digitalising HR. No business will strive without a competent HR department. Decisions made in it affect the entire company, so think twice, cut once.

Do you have a digital success story? You should share it and compete with other leading HR teams for top accolades in the Best Use of Digital Technologies category. We have 21 more categories for you to choose from at this year's UK Employee Experience Awards  '22. Check out our entire category catalogue here.

You can enter our UKEXA '22 until February 25, so you have all the time you need to turn your initiative into an outstanding entry. If you have any questions about the application process, feel free to contact our Awards Consultant, Stevan Jankovic at:

     * Phone: +442032876925

Enter our UKEXA '22!