Winners and Finalists 2019

I am proud to present the winners of the Employee Experience Awards 2019. The day consisted of the live entry presentations in the morning followed by the superb gala lunch and highly anticipated awards ceremony. Congratulations to all our finalists and winners.

See you again next year!

Neil Skehel, CEO Awards International

Employee Engagement - Learning & Development GOLD WINNER Brighterkind

brighterkind offers a new approach to care. Our three signature elements are: extraordinary care, creating magic moments and making dining special for our residents. These are underpinned by our brand promise to help our team and residents love every day.

SILVER WINNER Claims Consortium Group

FINALISTS Brighterkind Geeks Ltd VHR Claims Consortium Group
Employee Engagement - Learning & Development (Programme) GOLD WINNER Ashfield Healthcare

As a network of leading global agencies, Ashfield Healthcare Communications delivers compelling scientific communications for the pharmaceutical and biotech industries. The flagship Allegro programme is a 12-month, fast-track training initiative for life sciences graduates, providing a foundation for a long-term career in medical writing.

SILVER WINNER Edam Group

BRONZE WINNER McLaren Automotive Limited

FINALISTS Edam Group McLaren Automotive Limited DRPG Ashfield Healthcare NIIT Technologies Ltd
Employee Engagement - Health & Wellbeing GOLD WINNER Healthcare at Home

Healthcare at Home's mission is for patients to have their best day, every day; achievable only if their colleagues have their best day, every day too. Our Best Selves is not a one-off initiative; it's an underlying, evolving culture change for the organisation to support ongoing colleague health and wellbeing.

SILVER WINNER Wave Utilities

BRONZE WINNER Emovis

FINALISTS Emovis Healthcare at Home Amigo Loans Geeks Ltd Wave Utilities
Employee Engagement - Diversity and Inclusion GOLD WINNER Emovis

Being part of a global organisation, diversity and inclusion are key to the success of our business. These values are an integral part of our culture and have been embedded in every area of our operation. emovis prides itself on being an all-inclusive business.

SILVER WINNER BP in partnership with Radley Yeldar

BRONZE WINNER HSBC Bank UK

FINALISTS HSBC Bank UK Emovis BP in partnership with Radley Yeldar Geeks Ltd Octopus Energy
Employee Engagement - Reward & Recognition GOLD WINNER The Holly Private Hospital

At The Holly Private Hospital our mission is to provide first-class independent healthcare for the local community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families.” We are renowned for our high standards of care and friendly atmosphere with 99% of patients saying they would recommend us to family and friends.

SILVER WINNER Claims Consortium Group

FINALISTS The Holly Private Hospital Amigo Loans Ltd Geeks Ltd Claims Consortium Group
Health & Wellbeing of its People GOLD WINNER Stockport Homes Group

Stockport Homes Group's (SHG's) 'Vision for Facilitating Attendance' aims to create an inclusive approach to Health and Wellbeing, focusing on all elements; physical, psychological and social. SHG is particularly proud of its trailblazing 'Active Listeners' Group, formed as part of the Vision's commitment to establish preventative initiatives for psychological absence.

SILVER WINNER Badoo

FINALISTS Badoo Stockport Homes Group Romero Group AO.com
Delivering Customer Experience - through Transformation GOLD WINNER Cunard in partnership with Dragonfish

With the changing luxury travel market, Cunard embarked on a brand transformation programme to meet the needs of a new, more diverse guest profile. Dragonfish worked in partnership with Cunard to launch and embed their Next Chapter - and internal brand engagement and service behaviours project, delivered both ship and shore.

Finalists The Holly Private Hospital Cunard in partnership with Dragonfish Emovis
Delivering Customer Experience - through its People GOLD WINNER Freddie's Flowers

An online flower delivery service with a difference. At Freddie's Flowers, our mission is to bring zen-like joy to homes across the country by delivering gloriously fresh flowers in stunning combinations to customers' doors every week.

SILVER WINNER Anglian Water in partnership with Blue Sky

BRONZE WINNER Octopus Energy

Finalists Octopus Energy Freddie's Flowers Anglian Water in partnership with Blue Sky DJS (UK) Limited Centrica
Best Company to Work For GOLD WINNER Octopus Energy

Octopus Energy - a new breed of energy supplier, creating a new level of employee experience in a diverse, expanding workplace

SILVER WINNER Node4

BRONZE WINNER Indigo Swan

Finalists Node4 Emovis Octopus Energy Indigo Swan Receipt Bank ProCook
Best Company to Work For - SME GOLD WINNER VHR

VHR is an international technical recruitment organisation providing solutions to the Aerospace & Aviation, F1 & Automotive, Engineering & Defence and Marine industries across 45 countries. Created in 2003 by Danny Brooks, an experienced recruiter, VHR delivers a partner-orientated recruitment approach. We are passionate about the industries where we operate, the career-enhancing support we provide and the people with whom we work.

Finalists DJS (UK) Limited Geeks Ltd VHR Aviation Automation & Control Limited
Employee-Centric Company GOLD WINNER Shepherds Friendly Society

Employees have always been at the heart of Shepherds Friendly; however, over the past 18 months, we've enhanced our offering considerably, reviewing/modifying every part of the employee experience and transforming our Society into a truly employee-centric company. The result? Exceptional employee engagement, excellent member satisfaction and sector-leading business performance.

SILVER WINNER Wave Utilities

Finalists Indigo Swan Limited Firefish Software Shepherds Friendly Society Wave Utilities
Employee-Centric Company - Employees at the Heart of the Company GOLD WINNER The Holly Private Hospital

At The Holly Private Hospital our mission is to provide first-class independent healthcare for the local community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families. We are renowned for our high standards of care and friendly atmosphere with 99% of patients saying they would recommend us to family and friends.

SILVER WINNER HSBC Bank UK

Finalists HSBC Bank UK The Holly Private Hospital Amigo Loans Ltd The Happiness Index
Business Transformation & Managing Change GOLD WINNER Anglian Water in partnership with Blue Sky

Facing changing regulations and customer expectations, Anglian Water needed to shift to a customer-centric approach. Make Today Great started with the leaders and cascaded throughout the business. The result? Customer-focused employees, ranked No. 1 by Ofwat, and on track to be a leading UK service provider.

SILVER WINNER Brighterkind

BRONZE WINNER Cunard in partnership with Dragonfish

Finalists BP Upstream in partnership with Radley Yeldar Cunard in partnership with Dragonfish Anglian Water in partnership with Blue Sky Brighterkind Staysure
Contact Centre of the Year GOLD WINNER Octopus Energy

Octopus Energy: Empowering green energy champions to deliver world-class customer experiences from our vibrant employee-focused contact centre and beyond.

Finalists Emovis Amigo Loans Octopus Energy
Innovative Employee Engagement GOLD WINNER The Holly Private Hospital

At The Holly Private Hospital our mission is to provide first-class independent healthcare for the local community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families. We are renowned for our high standards of care and friendly atmosphere with 99% of patients saying they would recommend us to family and friends.

SILVER WINNER Jaguar Land Rover

Finalists The Holly Private Hospital Jaguar Land Rover Brighterkind Staysure
Innovative Employee Engagement - SME GOLD WINNER The Happiness Index

AlwaysOn is a feedback tool that allows our people to provide a rating on a scale of 1 to 10 and provide a comment, which gives valuable context. The feedback is displayed on an online dashboard. Since introducing our people engagement score hit a high of 8.7.

SILVER WINNER VGZ in partnership with Proof

Finalists VGZ in partnership with Proof Stein IAS The Happiness Index DRPG
Internal Communication Strategy GOLD WINNER HM Land Registry

HM Land Registry created a two-way digital voice for its people, using leadership and people blogs to rebuild trust between senior leaders and our geographically dispersed workforce following years of uncertainty regarding the organisation's future. The result has led to a dramatic increase in our employee engagement.

Finalists MST in partnership with Proof Genus plc HM Land Registry
Use of Digital Technologies GOLD WINNER Ten Lifestyle Group in partnership with Learn Amp

Ten is the world's leading concierge business serving millions of members from 20 offices globally. We partnered with Learn Amp because we recognise that to deliver the very best Customer Experience we need first to deliver the very best Employee Experience. The Academy has transformed the way we can manage the employee's journey with us.

SILVER WINNER Jaguar Land Rover

BRONZE WINNER The Happiness Index

Finalists Ten Lifestyle Group in partnership with Learn Amp Geeks Ltd The Happiness Index Adepto Limited Jaguar Land Rover
Team of the Year GOLD WINNER Brighterkind

brighterkind offers a new approach to care. Our three signature elements are: extraordinary care, creating magic moments and making dining special for our residents. These are underpinned by our brand promise to help our team and residents love every day.

SILVER WINNER Staysure

BRONZE WINNER Shepherds Friendly Society

Finalists Brighterkind Stockport Homes Group Badoo Staysure VHR Shepherds Friendly Society

OVERALL WINNER



WINNER The Holly Private Hospital